Guangdong Relang New Material Technology Co., Ltd. Privacy Policy

Last Updated: October 11, 2025

General Overview

Protecting your personal data and privacy is of the greatest concern to Guangdong Relang New Material Technology Co., Ltd. (“Relang,” “we,” “our,” or “us”).
We are committed to ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and protect the personal data of visitors to our website RelangTech.com.
By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal data in the following ways:

1. Information You Provide Voluntarily

You may provide personal data directly to us through:

Contact Forms and Quote Requests – such as your name, email address, phone number, and company details.
Sample Order Requests – including your name, address, company, and any other details necessary to process and deliver your sample order.
Email Communications – if you contact us by email or through other communication channels listed on the website.

2. Information Collected Automatically

When you visit RelangTech.com, we automatically collect limited technical information through Google Analytics, including:

IP address (in anonymized form where possible)
Browser type and version
Operating system
Referring URLs
Time spent on the website and pages visited

This information is used for statistical analysis and to improve the website’s functionality and user experience.

Use of Information

We use your personal data for the following purposes:

To respond to your inquiries or requests submitted via contact or quote forms.
To fulfill and deliver sample orders, including necessary shipping arrangements.
To improve our website through analysis of user behavior and technical performance.
To communicate with you regarding your requests or relevant product information (only if you have consented to such communication).

We do not sell, rent, or trade your personal information to third parties.

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and gather analytics data.

1. Google Analytics

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics may use cookies to collect information such as IP address, browser type, and pages visited.
All data collected is processed in accordance with Google’s Privacy Policy.

You can opt out of Google Analytics tracking by visiting the Google Analytics Opt-out Browser Add-on.

2. Cookie Control

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when cookies are being used. Disabling cookies may limit some functionality of our website.

Data Retention

We retain all personal data indefinitely to maintain accurate business and communication records.
This includes information collected from:

Contact forms and quote requests
Sample order submissions
Email communications

We may review stored information periodically, but unless deletion is requested, it will remain part of our internal records permanently.

If you wish to have your information deleted, you may contact us at any time (see “Contact Us” below).

Data Sharing and Third Parties

We may share your information only when necessary to fulfill your request:

Shipping providers for delivering sample orders.
IT service providers that host or maintain our website.
These partners are required to protect your data and may not use it for any other purpose.

We do not transfer your personal data outside of necessary service contexts or sell it to third parties.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Withdraw consent for data processing.
Request a copy of your information in a portable format.
Object to certain data processing activities.

To exercise any of these rights, please contact us using the details below.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or loss. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us:

Guangdong Relang New Material Technology Co., Ltd.
No. 13 Hualian Road
Three Gaolan Port Fine Chemical Industry Park
Zhuhai City, Guangdong Province, 519050, China